FAQ's

Frequently Asked Questions

General
Location
Web Site




Acepow

General

1. Where do I get parts for my Acepow generator?
Contact your local distributor to order parts.Use our
Sales and Service locator to find the location nearest you.


2. Where do I get my Acepow generator serviced?
Contact your local distributor for service.Use our Sales and Service locator to find the location nearest you.


3. How do I purchase a Acepow generator?
Contact your local distributor for sales assistance.Use our Sales and Service locator to find the location nearest you.


4. How do I file a warranty claim for my Acepow generator?
Contact your local distributor for warranty assistance.Use our Sales and Service locator to find the location nearest you.


5. What information is needed to answer a service or parts question for my Acepow generator?
Please provide the model, specification, and serial numbers from the name plate of the unit when inquiring about parts and service information for your Acepow generator.


6. Can you please send me literature on Acepow Power products?
Use our literature request form to request information on the Acepow Power product that you are interested in.These brochures are located in the Technical Library sections listed in the
site map.



Acepow

Location

1. How can I contact someone at one of your offices?

There are a couple of ways you can contact us. You can go to our Sales and Service locator and find an office closest to you, visit  our Contact Us page or call us at:

  • Asia Pacific at TEL:0086-593-6306266  FAX:0086-593-6371666




Acepow


Web Site


1. Are specification sheets available for your equipment?

Specification sheets are available for the entire Acepow fleet. A link to our spec sheets can be found on our equipment detail pages or by using our Technical Documents searches:

  • Rental Services

  • Industrial

  • Residential

  • Mobile

 


2. I'm having difficulty viewing some pages on your web site.What's wrong?
Please ensure that you're using one of the following supported web browsers:

  • Internet Explorer 9.0 or newer

  • Firefox 35 or newer

  • Safari 4.0 or newer


Regardless of the browser, JavaScript should be enabled. If you continue to experience issues, or have a suggestion for improving the site, please contact us.


Copyright © Fujian Acepow Equipment Co.,Ltd. All Right Reserve.

TEL: +86-593-6306266 FAX: +86-593-6371666